How inquiry-only hotel bookings work

What does Inquiry only mean?

A property marked Inquiry only needs an availability check by our team. Room descriptions and displayed rates help you plan, but selecting a room or adding it to an itinerary does not confirm a reservation.

Prepare your hotel inquiry

1. Open the property, compare rooms and select Reserve for your preferred room.
2. Enter your check-in and check-out dates, adults, children and number of rooms. Select a rate plan where requested.
3. Add the selection to My Itinerary and follow the next steps shown. If you need help sending the request, email support@dhombe.com.
4. Include the property and room name, dates, group size, children’s ages where relevant, meal-plan preference and any essential requirements.

When will I hear back?

Our team usually responds to hotel inquiries within 5–10 minutes. This is a typical response time, rather than a guarantee that the room or booking will be confirmed in that time. Availability checks or special requests may take longer.

Confirm the offer before booking

Review the available room, final price, currency, included meals, taxes or charges, payment instructions and cancellation conditions supplied with your quote. A special request is guaranteed only when expressly confirmed. Complete any required steps and wait for a booking confirmation before treating the stay as reserved.

If you are following up, reply on the same inquiry with your reference and any changed dates or preferences so the team has the latest details.